1. Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

2. About Our Services

Al Ikhlas Hajj and Umrah provides Hajj and Umrah travel services, including visa assistance, accommodation booking, transportation arrangements, and guided pilgrimage packages. All services are subject to availability, government regulations, and travel authority approvals.

3. Booking and Payments

All bookings made through our website or representatives are subject to confirmation. Customers must provide accurate personal and travel information. Payment terms, instalment options, and cancellation policies will be shared at the time of booking.

4. Pricing and Package Details

Package prices, hotel availability, travel schedules, and included services may change due to airline policies, government regulations, or unforeseen circumstances. We reserve the right to modify packages when necessary while informing customers accordingly.

5. User Responsibilities

By using this website, you agree:

  • To provide accurate and truthful information
  • Not to misuse or attempt to damage website functionality
  • Not to use website content for unlawful purposes
  • To comply with travel, visa, and religious guidelines during the pilgrimage

6. Travel Documentation

Travellers are responsible for maintaining valid passports, visas, vaccination certificates, and other required documents. [Your Company Name] is not responsible for delays or rejection caused by incorrect or incomplete documentation.

7. Cancellations and Refunds

Cancellation and refund policies depend on airlines, hotels, visa processing authorities, and package terms. Refund timelines and eligibility will be communicated during booking confirmation.

8. Intellectual Property

All website content, including text, images, branding, and design elements are the property of Al Ikhlas Hajj and Umrah. Unauthorised copying, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

We strive to provide reliable services; however, we are not liable for delays, cancellations, losses, or disruptions caused by airlines, government authorities, weather conditions, or other factors beyond our control.

10. Third-Party Services

Our services may involve third-party providers such as airlines, hotels, and transportation companies. We are not responsible for service interruptions caused by these providers.

11. Website Availability

We do not guarantee uninterrupted website access and reserve the right to update or modify content and services without prior notice.

12. Privacy

Your personal information is handled according to our Privacy Policy. By using this website, you consent to the collection and use of your information as described.

13. Changes to Terms

We reserve the right to update these Terms of Use at any time. Continued use of the website after updates means you accept the revised terms.

14. Contact Information

If you have questions regarding these Terms of Use, please contact us:

Al Ikhlas Hajj and Umrah
3, Peter’s Road, Royapettah, Chennai 600 014.
+919840515786
[Email Address]